Welcome to the Ocoee Utility District
Bradley / Polk County Water Services

Since 1964 we have been supplying customers in the Bradley County and Polk County, Tennessee areas with the highest quality water services. We are proud to serve our community in Southeast Tennessee and continually strive to improve service, expand our coverage area to help more people, and make the most cost-effective decisions to manage resources.

If you have any questions about your water, visit our FAQ section or contact us. We would be glad to help you out any way we can.

In case of emergency after hours call our main number, 423-559-8505. You can reach someone 24/7 if you have a service related emergency.

Impacting the Community

In November of 2020 Ocoee Utility District is kicking off the Impact Fund, a roundup program to help out folks in need. Customer's water service will be rounded up to the next dollar and the extra funds will go towards enriching our entire community! Click here to learn more!

Location & Hours

Our office is located at 5631 Waterlevel Highway, Cleveland, TN 37323.
Office Hours: Monday-Friday, 8am – 4:30pm.

New Service Information

If you are a new customer or an existing customer who is moving to a new address in our system, click here for information.